One Problem Per Consultation

We kindly ask that all patients try and stick to our ‘One Problem Per Consultation’ policy.  The main reason for this request is for clinical safety.

We know that getting an appointment with the doctor is sometimes difficult and that some patients ‘save’ their problems and present them to the doctor at the same time, with or without a list. We also know that the doctor or nurse may run late. 

Each appointment is only 10 minutes long. Presenting the clinician with multiple problems means that there is a real increased risk that mistakes will be made and things to be missed as the clinician may be inclined to rush, particularly if other patients are waiting.

Doctors cannot see huge numbers of patients with multiple problems and continue to practice safely and effectively.  A stressed doctor will struggle to be a good and safe doctor.

Therefore please do not be offended if the doctor asks you to rebook for your other problems. We are working in your best interests in order to keep you safe.